Returns information

You can return an item to us within 14 days if you are not entirely happy. Items must be returned unused, in their original packaging, with a note of your order number. 

Not another birthday will provide a full refund, excluding postage. Please obtain proof of postage as we will not accept responsibility for the non-arrival of returned items.

Refunds will only be issued for the value of the item returned. This will be credited within 30 days of receipt of the returned items.